Customer Service

Thank you for giving Best Value America Pharmaceuticals an opportunity to serve you.

We have a longstanding commitment to providing the best customer service experience to all our clients.
Please contact our Customer Service Department toll free at +1 224 534 7346 and let us know how we can best serve you.

Return Policy

  • Returns are done on a case by case basis.  Authorized returns are accepted and subject to a restocking fee of 25%.  Merchandise must be returned in its original container, unmarked, and properly packaged.
  • Returns based on shortages or errors in shipment on behalf of Best Value America Pharmaceuticals will be fully refunded.
  • Discrepancies must be reported within 7 days of receipt to receive credit, if
    applicable.
  • Shipping charges will apply on all returns.

Our Mission

  • To provide access to all brand and generic pharmaceutical, medical, and dental products to our customers.
  • To consistently provide the highest quality of care for our customer needs through the use of efficient distribution methods and a systematic logistics department.
  • To provide unparalleled personal service.
  • To build and maintain long-term relationships with our customers by ensuring their needs are met with care and promptness that exceeds their expectations.
  • To resolve all issues that may arise to ensure the efficiency of our customer’s business and/or clients.
  • To serve as a “One-Stop Shop” for any customer related procurement.

Our Vision

Our vision is to excel and grow in our field of distribution with a competitive set of pricing and personalized quality service.

With us, our customers can expect individualized expertise, superior customer care and access to thousands of products from over a 5,000 manufacturers, all while keeping costs low.

We want to continue to be the most reliable distributor that our valued customers can turn to for all of their inventory needs.

Let us show you how our lowest prices, personal touch, and dependability sets us apart.

18Years of Experience
150000Product Lines
24Hours response time
10Delivering to over 10 countries by Sea, Air or courier

TestimonialsWhat They Are Saying

Need help? Call our Customer Services at +1 224 534 7346